FAQ about our tea

DO YOU POST INTERNATIONALLY?

Postage is currently available in Australia with a flat rate of $10.00 for standard post

 and to NZ from $12.00/Kg by DHL. We will be happy to post elsewhere just send us an email and we can organise.

WHAT TYPES OF PAYMENTS DO YOU ACCEPT?

We accept all major credit cards and PayPal.

Unfortunately our web host doesn't support afterpay or zip pay at this stage

WHERE ARE YOUR TEAS FROM?

Most of the ingredients added to our teas are sourced right here in Australia and are the base for some of our most popular blends. We do however search other countries and regions for their best and popular loose leaf tea. Come and enjoy tea Brisbane. 

DO YOU HAVE ANY CURRENT PROMOTIONS?

We have free post on the first package of subscription club. 


Follow our social accounts as we post promos there often.

DO YOU ACCEPT RETURNS?

We take pride in our customer service ethics and our product satisfaction. If you are unsatisfied with any of our products please let us know and we will do our best to rectify the issue or refund.

CAN I CANCEL MY SUBSCRIPTION?

Yes you are able to cancel your subscription at any time. We need at least two working days to cancel the account. Please email or call our friendly team to do so.

If a payment has already been sent through we can not refund this amount.